hotel rooms nesr foxwoods with jacuzzi smoking

Room housekeeping service was almost always great, room was clean, I got my extra water & of course I tipped accordingly right up front. Pass-the-buck for not doing a simple job of reading & paying attention to the max. What? That never made sense to me or anyone else I spoke to afterward. I was even told on one of my last visits that 'I' should be calling in AGAIN - I always do the morning of - in other words keep 'Babysitting' my reservation to make certain the notes are looked at in advance.

In fact I was told 3 different rooms would be ready for me at one point in just one of the episodes of what appears to be very poor quality communication despite detailed notes in the records. I had a set room, yet only perhaps 2 times was that the room I actually got. No matter what the in-line waiting for check-in can be an hour! #2. I called the desk from Mohegan (I was going to stay there instead) & was assured that all was set along with several apologies. I NEVER received a call all day & finally at 7 p.m. One day my room was not ready so I was promised a call when it would be ready - this was around 1 p.m. Not a single Check-In went without difficulties despite reservations being made in advance, checked on, RE-confirmed & so on. I stayed several times between July thru October here in the Fox Tower & I state the following after I am happy I waited to write a review: #1. Which is why I, and my lungs, will never want to stay at your establishment again. Word to upper management.people who really want those smoking rooms are really ruining your investment by creating the nastiest, smelliest and unsafe floor that you knowingly put non smoking customers in without even caring. I asked for the 'extra cleaning too' but I knew no one showed up because my room was still in the same messy disarray as when I first entered it- all the drawers, fridge door, safe opened up like someone was searching for something and had to leave fast. Not even offering placing me in a different foxwoods hotel room if the situation is that bad.

I tried multiple times to get a non-smoking room before midnight and no options opened up. So sleeping in that room.waking up all night to cough and feel uncomfortable in that air.having a sore throat the next day is not healthy and not a good situation to place customers in. If the hotel is booked out of non smoking rooms and you were not informed ahead of time theres a chance of that, your kinda stuck once you are there unless you want to pay at a diff hotel.

Hotel rooms nesr foxwoods with jacuzzi smoking